Job Descriptions

FIBER OPTIC CABLE REPAIR TECHNICIAN

JOB DECSRIPTION

General Summary

The Fiber Optic Cable Repair Technician is responsible for repairing standard and ruggedized fiber optic cables. This includes cutting, splicing, terminating, and maintaining all equipment per 4Wall quality standards and procedures. Assist with setup of the fiber optic repair area.

Responsibilities of Position:

Duties include but are not limited to:

Basic Duties

• Show up on time and ready to work
•  Keep the work area clean and organized
• Utilize IT-supported software/Apps (i.e., Teams, OKTA, RW, etc.)
• Display excellent customer service/product support

Planning/Communication

• Communicate in a positive and professional manner with all 4Wall Entertainment employees.
• Communicate department needs with Operations Manager.
• Notify the Ops Manger of parts needs.
• Notify National Assets of Damages and Repairs.
• Communicate repair timelines to National Assets and Inventory Control.
• Update Repair Tickets in RentalWorks.

Workflow In

• Receive damaged items from Control Cable Department.

Workflow Out

• Repair fiber optic cable as needed.

Maintenance/Repair

• Repair any equipment that does not pass QC.

RentalWorks Knowledge

• Put an item into repair
• Remove an item from repair
• Mark an item as QC

Other Duties

• Work in a safe manner and report any safety concerns to your direct supervisor, Operations Manager, or General Manager.
• Actively encourage and participate with employee engagement and culture-building initiatives.
• Other duties as assigned.

Key Requirements

• Must have good troubleshooting and repair skills.
• Must be able to identify problems with fiber cable.
• Must be able to terminate Neutrik OpticalCon Conncetors.
• Must be able to terminate ST, LC, and SC connectors.
• Must be able to take directions as well as multi-task in a fast-paced environment without supervision.
• Must have a solid work background, including recent consistent work experience. Gaps must be explainable.
• Must be able to take directions as well as multi-task in a fast-paced environment without supervision.
• Must have a positive attitude and be team oriented.
• Experience in entertainment A/V industry is strongly preferred.
• Must be able to lift 75 lbs.
• Exhibit good judgment and decision-making skills.
• High School Diploma or GED is required.
• Must be able to effectively communicate in English.

Physical Requirements

The job duties and tasks of this position require the employee to regularly stand and walk. Regular use of computer monitors and a keyboard/mouse will be required. The employee must regularly push, pull, bend, climb, reach, twist, and kneel as well as lift and/or move 75 pounds. Other physical requirements of the job include communication and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus. Generally, the employee will not be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.

Availability

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel

•  No to minimal travel required.

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be non-exempt.
• This position is considered safety-sensitive and will be subject to pre-employment and random drug testing.