Job Descriptions

RECEPTIONIST

JOB DESCRIPTION

General Summary

The Receptionist is responsible for answering all incoming calls, meeting and greeting clients/customers and providing administrative support.

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities

• Answering incoming calls within 4 rings and transfer incoming phone calls.
• Take messages and relay to relevant staff members.
• Manage staff and visitor access passes, including staff who forget ID cards.
• Ensure all visitors sign in and out of the visitor book in case of an emergency.
• Keep 4Wall telephone number list (on desktop) up to date.
• Ensure meeting room supplies are kept in stock and reorder when stocks are low.
• Organise training sheets, appropriate proof of training and collate/record training course documents- online and hard copies.
• Produce and print ID cards.
• Put company notices and staff releases onto relevant template and display on notice board.
• Process daily mail requirements, order ink and postage for franking machine.
• Follow all health and safety regulations.
• Ensure locker keys and documentation are up to date. Order keys if required.
• Order online for all departments.
• Assist with admin.
• Other duties as assigned.

Personal Responsibilities

• To adhere to all Company health and safety regulations being responsible for your own health and safety and that of others. Ensure fire precautions and emergency procedures are complied with.
• Ensure compliance within the Company’s written standard of practice and departmental procedures.
• To undertake training and development as necessary as directed by your manager.
• To carry out any other duties and responsibilities as defined by your manager based on the changing needs of the business.
• To act as an ambassador for 4Wall Entertainment in the representation of the Company at exhibitions, internal/external meetings and events as and when required.
• Maintain strict confidentiality at all times.

Team Responsibilities

• Monitor the safe working environment of all personnel or visitors passing through your areas of jurisdiction.
• Reporting repairs and replacements when encountered on the job.

Key Requirements

• Must be responsible, self-motivated, self-starter, personable and well organized.
• Must adhere to all company policies, SOPs, and other management directives. 

Availability

• Must be available to work in the evenings and weekends, as required.

Position Type

• 40 hours per week